Shipping policy
Shipping Policy
At Renova Charge, we're committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.
Order Processing
1)Orders are typically processed within 1–3 business days after payment has been confirmed.
2)Orders are processed Monday through Friday, excluding holidays.
3)Once your order has been processed and shipped, you will receive a confirmation email with tracking information (when available).
Estimated Delivery
1)Estimated delivery time: 8–15 business days.
2)Delivery times are estimates and may vary depending on your location, carrier delays, customs processing, weather conditions, holidays, or other unforeseen circumstances.
3)While we work hard to ensure timely delivery, Renova Charge cannot guarantee exact delivery dates.
Shipping Costs
Shipping costs, if applicable, will be calculated and displayed during checkout before your order is completed.
Order Tracking
Once your order has been shipped, you'll receive tracking information by email (when available), allowing you to monitor your shipment's progress.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order. Renova Charge is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided at checkout.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost in transit, please contact our support team through our Contact page. We'll work with the shipping carrier to help resolve the issue as quickly as possible.
Questions
If you have any questions regarding shipping, please visit our Contact page and our support team will be happy to assist you.